Posted by westmillfoods 607 days ago
Category: General | Tags: email notification spoof
When a user arrives at blocked domain, there is the option to send a question to the network administrator. When an email is sent it spoofs the domain instead of using an email address such as blah@opendns.com which is very bad practice! Our mail system will deny all spoof emails, which it did when we tested it, all organisations should do so to prevent spoof emails being sent to users. Please change it and include the email address within the message instead!

Kind Regards Chris Smith Westmill Foods Ltd
comments 13 Comments  

Comments

written by pencoyd STAFF 607 days ago Rating: 2 | Rate Comment: + -

Hmmm... it was done the current way so you could easily reply to the email and have it go to the person who sent the note, rather than back to OpenDNS.

What do others think? (Comments and votes, if you agree.)

written by westmillfoods 606 days ago Rating: 0 | Rate Comment: + -

I understand this, I suppose it could be made an option and sent from an address which has an autoresponder saying noone will respond from this address.

written by es2eng 555 days ago Rating: 4 | Rate Comment: + -

That's what the Reply-To header in e-mails are for. It can be from OpenDNS, but hitting the reply button will use the Reply-To header. That way, it's not thrown in the spam bucket, but can still be easily replied to.

written by Homer T. Nacho Cheese 602 days ago Rating: 19 | Rate Comment: + -

The email could come from an opendns.com address with the reply-to set to go to the administrator.

written by thewomble 590 days ago Rating: 0 | Rate Comment: + -

I agree with Homer T. Nacho Cheese comments

written by Patrick Coleman 578 days ago Rating: 0 | Rate Comment: + -

as do i that is a great idea

written by alphageek 590 days ago Rating: 0 | Rate Comment: + -

nacho has a good work around for this issue

written by covisp 572 days ago Rating: 1 | Rate Comment: + -

Nacho's idea is not a 'work around' it is how things like this are supposed to be done.

written by terje 571 days ago Rating: 2 | Rate Comment: + -

It would be good if there was an option to use some sort of MAILTO code on the blocked site notification page instead of using the existing form which originates an email from OpenDNS. That way the user could click the link and their own email client would submit the request to the Network Administrator. You can do some quite neat things with MAILTO including generating a standard subject line that might reference the blocked domain. For instance clicking the link might open your email client and start the composition of an email such as:-

TO: admin@mydomain.com

SUBJECT: OPENDNS blocked "nicepornsite.com"

etc

written by westmillfoods 559 days ago Rating: 0 | Rate Comment: + -

I rather like that idea as within a company they should have their email client setup anyway.

written by neliz 534 days ago Rating: 0 | Rate Comment: + -

Jep like this to, as i stated here: http://ideabank.opendns.com/story.php?title=Email_the_Administrator

written by kurtisnelson 530 days ago - show/hide this comment Rating: -1 | Rate Comment: + -

written by kaotic 568 days ago Rating: 0 | Rate Comment: + -

Rather than change this all together, why not provide it as an option?


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